Sitemap | Staff Login | Main Office

Quality Policy

STA. CLARA INT'ERNATIONAL CO. W.L.L. has implemented a tailored Quality Management System (QMS) in accordance with ISO 9001:2000 standard to develop policies and objectives which take into account specific customer needs and a general requirement to continually improve quality performance. An action plan concerning a new version of the standard (ISO 9001:2008) is currently being implemented and should be completed by the end of 2010.
The general objectives of the quality policy are the following:

Understanding and meeting customer needs;

Fulfillment of contract obligations and meeting technical and economic requirements;

Compliance with statutory and regulatory obligations (standards and codes in force in the country of destination).

The quality policy is communicated to Company personnel through the Quality Manual and corporate intranet and is also displayed at prominent locations in STA. CLARA INT'L CO. W. L. L. offices. Every employee and each department carries the responsibility of achieving its objectives through accurate document control, equipment supervision, monitoring of construction, and handover activities.

STA CLARA INT'L CO.W.L.L. top management strives continually to improve the effectiveness of the Quality Management System through a periodic review of results, remedial action in the case of deviations, and organizational changes that could affect the QMS itself. The review of the QMS is carried out by analyzing the QMS Report, which consists mainly of feedback from customers, coupled with audit results, process performance, and product conformity analyses.

The QHSE Manager is the management representative with responsibility for Quality. The basic references of STA CLARA Group's QMS documentation are the Code of Ethics .Other relevant documentation includes the Quality Manual and Quality Policy, Organizational Procedures, and Work Instructions. The QHSE Department establishes and maintains an internal audit programs to verify conformity, effectiveness, results and possible improvements to QMS. The audits are conducted by qualified internal personnel, independent of the area being examined. In addition, STA CLARA auditors carry out external audit activities on vendors and subcontractors during the qualification, manufacturing/service provision and construction phases.

The STA CLARA INT'L CORP. Quality Management System's compliance with ISO 9001 was certified by Det Norske Veritas (DNV). Yearly re-assessment audits have been performed with positive results since then. Services covered by the certificate include: project management, basic and detailed engineering, procurement, construction and installation management and turnkey supply of industrial plants (in particular relevant to chemicals and petrochemicals, oil and gas, and power) and infrastructures.